Meet our specialists

Danish Majeed

Lead IT Manager

IT Manager:

Experienced IT Manager with a proven track record of overseeing technology operations, managing IT infrastructure, and ensuring the smooth delivery of IT services across the organization. Skilled in planning and implementing IT strategies that enhance productivity, system reliability, and data security. Adept at leading IT teams, managing technology vendors, and driving continuous improvement in IT processes to support business objectives and growth.

Professional Background:

Detail-oriented IT professional with over 5+ years of experience in technical support, system maintenance, and network troubleshooting. Demonstrated success in resolving complex IT issues, maintaining system security standards, and assisting in the implementation of new technologies. Experienced in handling helpdesk operations, user account management, and hardware/software installations. Strong focus on service delivery, operational efficiency, and continuous improvement of IT support processes.

IT Officer — Tayyab Group of Industries

2021 – 2022

Handled routine IT operations including system monitoring, user account management, and hardware/software maintenance. Supported network connectivity, performed regular system updates, and ensured data backup procedures were followed. Assisted staff with technical issues and contributed to improving overall IT service efficiency.

IT Support Engineer — AZ Software Solutions

2022 – 2024

Provided technical support to end-users by troubleshooting hardware, software, and network-related issues to ensure smooth daily operations. Assisted in system installations, network configuration, and maintenance of IT infrastructure. Maintained helpdesk records, resolved service tickets efficiently, and supported implementation of new IT solutions.

IT Manager — AZ Software Solutions

2025 – Present

Leading the overall IT operations of the organization, including infrastructure management, system security, and technology planning. Responsible for supervising the IT team, implementing scalable technology solutions, and ensuring high system availability to support business growth. Managing vendor coordination, IT budgeting, and continuous improvement of IT processes.

Skills

Technical Troubleshooting & Helpdesk Support
4 years
Hardware & Software Installation
4 year
Network Configuration & Connectivity Support
5 years
System Maintenance & Performance Monitoring
5 years
Operating Systems (Windows, Linux Basics)
5 years
Customer Service & Communication
5 years

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